Extremely friendly, helpful, and accommodating staff (front desk, restaurant, courtesy van driver).
David
2024年11月
The location, Bob our shuttle driver, the hotel and rooftop
Kelly
2024年7月
Impressed very clean and soon as you walk in the 2 tv’s in the room are programmed with the person’s name that registered never seen that before very classy! Big room nice view comfy bed and pillows.
Eric
2024年1月
The staff were very helpful and knowledgeable, and when we had to move got us changed right away, no hassle The rooftop bar is a great place to hang out.
Michele
2024年6月
The front staff were very friendly. The hotel offers a free shuttle service to downtown attractions and restaurants. This service was fantastic. They took us to our restaurant and back to the hotel and told us of places to shop after dinner. We called when we were ready to leave and they were there in minutes. Very friendly and helpful. The shuttle is a reason to stay at this hotel. We went to a show at the Palace Theatre and it is just around the corner. Breakfast the next day was good and the staff was very friendly and helpful.
Marsha
2023年12月
We were in Louisville for a concert at the Palace so the location was perfect. Check in was easy. The room was great. Bed comfortable. Messaging on the TV's at check-in was a nice touch. Here's a big deal: I'm 66 and I could read the labels on the shampoo, body wash, etc., without having to put my glasses on. First non-Air BnB we've stayed in with that feature. 8UP was a lot of fun both on Friday and Saturday night. Probably spent $200 bucks up there.
John
2023年6月
The location to the Louisville Palace is amazing. You’re only steps away. There’s some good food options within walking distance. The room and bathroom was clean.
Edwards
2023年12月
friendly hotel staff and valet staff......the room was nice and clean. beds were very comfy
Stephanie
2024年6月
Staff was friendly and great also loved the location very walkable
Malinda
2024年7月
We ate breakfast at 8up. Staff and food was fine.
Helen
2024年12月