Extremely friendly, helpful, and accommodating staff (front desk, restaurant, courtesy van driver).
David
marraskuu 2024
The location, Bob our shuttle driver, the hotel and rooftop
Kelly
heinäkuu 2024
Impressed very clean and soon as you walk in the 2 tv’s in the room are programmed with the person’s name that registered never seen that before very classy! Big room nice view comfy bed and pillows.
Eric
tammikuu 2024
The staff were very helpful and knowledgeable, and when we had to move got us changed right away, no hassle The rooftop bar is a great place to hang out.
Michele
kesäkuu 2024
The front staff were very friendly. The hotel offers a free shuttle service to downtown attractions and restaurants. This service was fantastic. They took us to our restaurant and back to the hotel and told us of places to shop after dinner. We called when we were ready to leave and they were there in minutes. Very friendly and helpful. The shuttle is a reason to stay at this hotel. We went to a show at the Palace Theatre and it is just around the corner. Breakfast the next day was good and the staff was very friendly and helpful.
Marsha
joulukuu 2023
We were in Louisville for a concert at the Palace so the location was perfect. Check in was easy. The room was great. Bed comfortable. Messaging on the TV's at check-in was a nice touch. Here's a big deal: I'm 66 and I could read the labels on the shampoo, body wash, etc., without having to put my glasses on. First non-Air BnB we've stayed in with that feature. 8UP was a lot of fun both on Friday and Saturday night. Probably spent $200 bucks up there.
John
kesäkuu 2023
The location to the Louisville Palace is amazing. You’re only steps away. There’s some good food options within walking distance. The room and bathroom was clean.
Edwards
joulukuu 2023
friendly hotel staff and valet staff......the room was nice and clean. beds were very comfy
Stephanie
kesäkuu 2024
Staff was friendly and great also loved the location very walkable
Malinda
heinäkuu 2024
We ate breakfast at 8up. Staff and food was fine.
Helen
joulukuu 2024